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Can upcycling really change the fashion world?
Yes. Upcycling is the art of transforming waste materials or products into new objects of higher quality or for different uses. In terms of fashion, this means taking pieces of clothing that are no longer in use and transforming them into new, unique and high-quality garments, thus avoiding waste.
What does it mean to buy from Couture Reloaded?
Buying from Couture Reloaded means embracing sustainability without sacrificing elegance. It means choosing unique garments, made with attention and care, respecting the environment.
How long will it take for my order to arrive?
Delivery time may vary depending on the destination. Generally, for shipments to Italy, delivery takes place within 5-7 working days. For international shipments, the delivery time can vary between 10 and 15 working days.
How can I track the status of my order?
Once you place your order, you will receive a confirmation email with a link to track your shipment. Alternatively, you can access your account on our site and check the status of your order.
How do I choose the right size for me?
Each dress is unique and sizing may vary from piece to piece. Size and fit are indicated in all the product data sheets.
How are returns made?
If you are not satisfied with your purchase, you can return the item within 14 days of receipt. For more information, see our return policy page.
How can I take care of my Couture Reloaded garments?
Each garment comes with specific fabric care instructions. We always recommend following these guidelines to ensure the longevity of your garment.
How can I stay updated on new releases?
You can subscribe to our newsletter to receive updates on new releases, events and Couture Reloaded news. We also invite you to follow us on our social channels so you don't miss any news.
What kind of payments do you accept?
Couture Reloaded accepts the following payment methods for online purchases:
• All major credit cards as shown at checkout
• PayPal: If you don't have an account yet, you can create one while shopping with us
• Apple Pay, Google Pay, Samsung Pay
Please note that the billing address must match the address on your credit card statement.